Services Tailored

Tailored services

The Unitech service teams are there for you around the world 365 days a year. In over 60 countries with more than 1,500 technicians we will support you while doing our job. We have only one thing in mind - to fulfill your requirements beyond your expectations. One call is enough and all necessary measures will be initiated - quickly, competently and in direct cooperation with you. Just contact the Unitech Service and we take it from there. We will provide service close to you. We ensure your processes with customer-oriented solutions and our excellent performance.

We help you quickly and reliably.

It is our understanding that services cover the complete life cycle of your Unitech products. With our service technicians and partners we work together with you to permanently support your processes to enhance your performance. Our permanent strive for perfection reflects in consistantly positive feedback by customers like you. This positive feedback is proven by regular customer satisfaction surveys.

Learn more about our Service and the services we provide for you.

Repair

With our efficient repair services, we ensure that malfunctions are rectified reliably and as quickly as possible – either on your premises or in-house at Unitech. At the same time, our specific spare part solutions and outstanding delivery performance safeguard your working process.

Our services for you :
  • Checking of failure and system conditions
  • Repair with genuine Unitech spare partsRepair with genuine Unitech spare parts
  • Corrective maintenance of failure cause
  • Electric and hydraulic test run
  • Repair recorded in service report

Maintenance

We offer you a variety of options for checking the smooth operation of our products regularly, and also ensuring that they keep working reliably in the long term. In doing so, we adapt our maintenance services to your individual requirements and your products on the ground.

Our services for you :
  • Professional pump and system inspection, maintenance and repair
  • Maintenance and refit
  • Standardised maintenance options and packages
  • Individual maintenance solutions and full service contracts
  • All maintenance work recorded in a check list

Spare Parts

We understand optimum service to involve supplying the appropriate spare part for your Unitech product as quickly as possible in the unlikely event of a breakdown. In doing this, we rely on efficient logistics with a tailor-made stock in your vicinity.

Our services for you :
  • Genuine spare parts in proven Unitech quality
  • Customised spare parts stocks around the world
  • Delivery capability of more than 92 % on selected models
  • All popular spare parts available
  • Individual advice on spare part selection and stock solution

Commissioning

We want you to be able to exploit fully the advantages and performance capabilities of our products right from the start. As a result, as your expert service partner, we support you during the commissioning of our products and thus ensure a safe and optimum start.

Our services for you :
  • Installation check
  • Setting of optimised system parameters
  • Test run
  • Checked and recorded with standardised check list
  • Practical introduction to the operation

System Consulting

We want you to be able to use our innovative technologies and products optimally and integrate them perfectly in your working process. As your expert service partner, we consequently offer you specific training courses from experts with practical experience, which expand your knowledge and simply make your daily work more efficient. In this case, the Unitech system consulting service is only one of many tailor-made service solutions by means of which we support the entire lifecycle of your Unitech products.

Our services for you :
  • On-site trainings by professional pump and system experts from Unitech
  • Several training sites for all applications
  • Practically experienced experts
  • Topics of highest quality and practical relevance
  • Personal exchange of experience between the participants